Terms & Conditions

Effective Date: [Insert Date]

Welcome to Rooted in Reading. By using this website or booking a consultation, you agree to the following Terms & Conditions.

1. About Rooted in Reading

Rooted in Reading provides educational consultancy and guidance to parents and carers to support children's reading development.

Services include (but are not limited to):

  • Reading Roadmap consultations

  • Personalised reading reports

  • Educational advice

  • Reading resources

  • Digital downloads

Rooted in Reading does not provide tutoring, educational psychology assessments or diagnostic assessments unless explicitly stated.

2. Booking Appointments

Appointments can be booked through the website or via direct contact.

Full payment is required at the time of booking unless otherwise agreed.

Your booking is confirmed once payment has been received.

3. Cancellation & Rescheduling

Appointments may be rescheduled free of charge with at least 48 hours' notice.

Cancellations made more than 48 hours before the appointment will receive a full refund.

Appointments cancelled within 48 hours of the scheduled appointment are non-refundable.

Missed appointments are non-refundable.

Exceptional circumstances, such as illness or emergencies, will be considered on an individual basis.

4. Personalised Reading Roadmaps

Your Reading Roadmap is created using:

  • Information provided by parents/carers

  • Consultation discussions

  • Professional educational experience

The recommendations are personalised guidance and should not be considered a guarantee of specific outcomes.

Children progress at different rates and results will vary.

5. Parent Responsibility

Parents and carers remain responsible for:

  • Supporting their child's reading

  • Implementing recommendations

  • Supervising reading activities

  • Seeking further professional advice where appropriate

6. Educational Advice

Rooted in Reading provides educational guidance only.

Advice should not replace recommendations from:

  • Schools

  • Speech and Language Therapists

  • Educational Psychologists

  • Medical professionals

  • Other qualified specialists

If you have concerns regarding your child's health or development, you should seek appropriate professional advice.

7. Reports & Resources

All reports and resources are created specifically for the purchasing family.

They are intended for personal use only.

They may not be copied, reproduced, distributed, sold or shared without written permission.

8. Intellectual Property

All content on this website, including:

  • Text

  • Reports

  • Worksheets

  • Downloads

  • Logos

  • Branding

  • Images created by Rooted in Reading

remains the intellectual property of Rooted in Reading unless otherwise stated.

Unauthorised copying or distribution is prohibited.

9. Digital Products

Due to the nature of digital downloads, refunds cannot be offered once a digital product has been downloaded unless required by UK consumer law.

10. Website Information

Every effort is made to ensure information on this website is accurate and up to date.

However, Rooted in Reading cannot guarantee that all information will always be complete or error-free.

Content may be updated without notice.

11. Limitation of Liability

Rooted in Reading shall not be liable for:

  • Decisions made based on the advice provided

  • Educational outcomes

  • Losses resulting from use of this website or services

Liability is limited to the amount paid for the service purchased, except where liability cannot legally be excluded.

Nothing in these Terms excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded under UK law.

12. Privacy

Your personal information is handled in accordance with the Rooted in Reading Privacy Policy.

13. Changes to These Terms

Rooted in Reading reserves the right to update these Terms & Conditions at any time.

The latest version will always be available on this website.

14. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

If you have any questions regarding these Terms & Conditions, please contact:

Rooted in Reading

📧 hello@rootedinreading.co.uk

🌐 www.rootedinreading.co.uk