Privacy Policy

Effective Date: 07.07.26

At Rooted in Reading, I am committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information I collect, why I collect it and how it is used.

Who I Am

Rooted in Reading is an educational consultancy providing personalised reading support to parents and carers.

If you have any questions about this Privacy Policy, please contact:

Rooted in Reading

 hello@rootedinreading.co.uk

 www.rootedinreading.co.uk

What Information I Collect

When you contact me or book a consultation, I may collect:

Parent Information

  • Name

  • Email address

  • Telephone number (if provided)

  • Booking information

  • Payment confirmation

Child Information

To provide personalised advice, I may also collect:

  • Child's first name

  • Age

  • School year

  • Reading ability

  • Interests

  • Reading habits

  • Information provided within the Reading Roadmap Questionnaire

  • Any additional information you choose to share

I only collect information that is relevant to providing my services.

How I Use Your Information

Your information is used to:

  • Deliver consultations

  • Create personalised Reading Roadmaps

  • Respond to enquiries

  • Manage bookings

  • Send follow-up information

  • Improve my services

  • Meet legal and accounting obligations

I will never sell your personal information.

Legal Basis for Processing

Under UK GDPR, I process your information because:

  • You have requested my services.

  • You have given consent by completing questionnaires.

  • Processing is necessary to fulfil our agreement.

  • I have legitimate business interests in managing my services.

Children's Information

Rooted in Reading works with parents and carers.

All information about children must be provided by a parent or legal guardian.

I do not knowingly collect information directly from children.

How Your Information Is Stored

I take appropriate steps to keep your information secure.

Information may be stored securely using trusted providers such as:

  • Squarespace

  • Google Workspace

  • Secure cloud storage

  • Booking software

Access is restricted to Rooted in Reading only.

How Long I Keep Your Information

Your information will only be kept for as long as necessary to provide my services and meet legal obligations.

Consultation records may be retained for up to 6 years for professional and tax record purposes.

You may request deletion of your personal information where legally appropriate.

Sharing Your Information

Your information will never be sold.

It may only be shared where required:

  • By law

  • To comply with legal obligations

  • With trusted service providers who assist in running my business (such as payment processors or booking systems)

These providers process information securely and in accordance with UK GDPR.

Payments

Payments are processed securely through trusted third-party payment providers.

Rooted in Reading does not store your payment card details.

Cookies

This website may use cookies to improve your browsing experience.

Cookies help:

  • Improve website performance

  • Understand website usage

  • Remember your preferences

You can disable cookies through your browser settings.

Marketing

If you choose to subscribe to emails or newsletters, I may occasionally send:

  • Reading tips

  • New resources

  • Service updates

You can unsubscribe at any time using the link in my emails.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to processing

  • Request a copy of your data

To exercise these rights, please contact:

 hello@rootedinreading.co.uk

Safeguarding

If information shared during a consultation gives rise to a safeguarding concern, I may have a legal or professional duty to share relevant information with the appropriate authorities in accordance with safeguarding legislation.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time.

The latest version will always be available on this website.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Rooted in Reading

 hello@rootedinreading.co.uk

 www.rootedinreading.co.uk